FAQ
What is IronBound?
IronBound is a strength-focused equipment brand built for serious lifters. We create durable, no-nonsense gear designed to perform under heavy training.
Who started IronBound?
IronBound was created by lifters who understand what it means to train hard and push limits. Our mission is simple: build gear that holds when it matters.
Where is IronBound based?
IronBound is based in Ontario, Canada.
How can I contact you?
You can reach us anytime at:
📧 anthony@ironboundequipment.com
We aim to respond within 24–48 hours.
What if I entered the wrong shipping address?
Contact us immediately. If your order hasn’t shipped yet, we’ll update it.
Can I cancel my order?
Orders can be cancelled before they are shipped. Once shipped, they must go through our return process.
How long does it take to process an order?
Orders are processed within 1-2 business days.
Where do you ship?
We currently ship to Canada and US
What is your return policy?
We offer a 30-day return policy on unused items in original condition.
What if my item arrives damaged or defective?
If your order arrives damaged, contact us within 48 hours with photos and we’ll make it right.
Why should I trust IronBound?
We stand behind our products. If something isn’t right, we fix it. IronBound is built on long-term trust, not short-term sales.
Why can I trust IronBound with my money?
At IronBound, your security comes first.
All payments are processed through trusted, encrypted payment providers, meaning your card information is never stored on our servers. We use secure checkout technology to protect every transaction.
We’re also a real brand built by athletes, for athletes. If you ever have an issue, you can contact us directly and we’ll make it right. No runaround. No disappearing after checkout.
Your trust matters more than a single sale
Is my personal information and privacy protected?
Yes — 100%.
We never sell, rent, or share your personal information with third parties for marketing purposes. Your data is used only to process your order and improve your experience.
Our website uses secure encryption (SSL) to protect your information from start to finish. When you shop with IronBound, your privacy stays yours.